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Processing and Transfer of Personal Data


Dear Customers, we attach utmost importance to the security of your personal data. In this context, we would like to inform you about the rights granted to you within the scope of all kinds of personal data; belonging to individuals benefiting from our products and services and all persons associated with our company; with purposes of processing, legal reasons, collection methods, to whom and for what purposes can be transferred in accordance with Law No. 6698 on Protection of Personal Data (KVKK).

In accordance with the KVKK, your personal data that you have shared with us through our website (“Website”), our stores and other channels; as the Data Officer, within the framework of our activity and service objectives and within the framework described in KVKK; can be recorded, stored, maintained, updated, reorganized, disclosed to third parties in cases and to the extent permitted by legislation and it can also be processed, transferred, shared, classified, anonymized and processed in other ways listed in KVKK.

In this context, you give your explicit consent to the processing, transfer, sharing and other transactions listed above in accordance with KVKK and other relevant legislation, including personal data, which are shared with us as part of our system.

Purposes and Legal Reasons of Processing Your Personal Data:

  • By knowing, our customers better, understanding of their needs
  • To improve our communication with our customers and to provide more effective and quality service
  • Executing of sale, marketing and promotion activities
  • Operating of corporate communication and event management activities and processes
  • Providing of personal product, service and offer for our customers
  • Measuring of contentment about our products and services
  • To improve our products and services in line with the demands and needs of our customers
  • To be able to perform our required quality and standard audits
  • Increasing and improving the quality of services and products offered to our customers
  • Presentation of special advertisements, campaigns
  • Advantages and other benefits that  will be made with the applications for sales and marketing activities
  • Carrying out other sales
  • Marketing and CRM (Customer Relationship Management) activities including telemarketing activities
  • Analysis, profiling studies for sales and marketing activities
  • Sending commercial electronic messages to you if you give your consent via the checkbox on our website

Your personal data that you have shared with us will be processed as long as the legitimate objectives mentioned above have not disappeared, in accordance with the law  No. 6698,

Collection Method of Your Personal Data:

Your personal data may be collected by real or legal persons who process data on behalf of our company or company, verbally, in writing or electronically, but not limited to, the following methods;

  • The membership form you filled out electronically or physically
  • Social networks that allow you to log in to our websites during membership or login
  • Contact forms on our websites or third party websites that you fill in to contact us
  • Online shopping applications, cookies used to recognize you, our mobile applications
  • E-mails, faxes and letters you have sent to our company through various contracts you have signed with our company
  • Third party company (s) that process data on behalf of our company or support our company at any stage of the membership program process
  • Our customer services channels which include digital marketing and call center
  • Social media channels, Google etc, using of search engines
  • Market research companies and companies and programs for measuring customer satisfaction
  • Membership contracts and other contracts, campaigns, applications, forms, offers
  • Our dealers and other sales network

Transferring of Your Personal Data:

Your personal data, in accordance with the above-mentioned purposes, in accordance with KVKK and the legislation in force, may be shared with our Group Companies, but not limited to those listed; for the purposes of the service we provide, it may be transferred to the following persons;

  • Regulatory and supervisory institutions in line with the purpose of the service we provide with our business partners, business contacts, performance assistants, dealers and subcontractors, In accordance with the information technologies we use, the servers in the country or abroad and the companies that support this server, and the domestic and foreign individuals and institutions that we receive physical server and/or cloud services,
  • Companies that process the data on behalf of our company and provide support in areas such as customer satisfaction measurement, profiling and especially in sales and marketing areas such as SMS, email and archiving

Your Rights as a Personal Data Owner listed in Article 11 of KVKK:

  • Learning whether your personal data is processed,
  • Requesting information, if your personal data are processed,
  • Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data are transferred domestically or abroad,
  • Requesting correction of personal data if it is incomplete or incorrectly processed,
  • Requesting deletion or destruction in order to be evaluated within the principles of purpose, duration and legitimacy,
  • In case of correction, deletion or destruction of personal data, requesting notification of these transactions to third parties to whom personal data are transferred,

In the event that the processed data is analyzed exclusively through automated systems, if a result is against you, to object to this result, to process the personal data in violation of the law and to demand the loss of the damage if you are damaged due to this reason.

You can send your request for exercising your rights stated above to our company's electronic mail address, pursuant to paragraph 1 of Article 13 of the KVKK, in writing, through the Notary Public application of the applicant, signed with the “secure electronic signature” by the applicant defined in the Electronic Signature Law No. 5070.

Data Responsible: - DBC Sağlık Ürünleri Ltd. Şti.

Address: Şenlikköy mahallesi Çiftlik Sokak Dalya Apt. No 11/2 Florya  Bakırköy / İSTANBUL / TURKEY

E-mail Address:

*If you request that your personal data be deleted, destroyed or anonymized, we would like to emphasize that you will exit our membership system and in this context, you will not be able to benefit from the benefits provided by our membership system as of the relevant date.

**I have read and understood the above informative text and, by approving the membership contract to the Membership system via the or sharing the confirmation code sent to my mobile phone in the stores, the personal data will be collected by the above mentioned methods within the scope of KVKK and again to be processed for the above mentioned purposes, to be transferred to the third parties mentioned above at home and/or abroad, to be transferred/shared abroad within the stated purposes,

I give explicit consent.


As, we ask for your communication permission to inform you about our opportunities and campaigns that we think will be of interest to you via e-mail, sms and similar electronic communication tools.

I have read, understood and have shared my personal data, which I have shared in the past and/or will contain in the future, by in order to provide advertisement, campaign, advantage, news and other similar benefits within the scope of the Law on Regulation of KVKK and Electronic Commerce, I also give consent to be contacted electronically by sharing the membership application made via or the store code sent to my mobile phone at the stores with the store official.

MERSİS No: 0271078734800018

 Commercial Title: DBC Sağlık Ürünleri Ltd. Şti.